Reset your password

You can reset your own CounterGo password using your User Name and email address - as long as an email address was entered in the system when the User was created. 

  1. Go to your login screen
  2. Click the Forgot your password? link.Forgot your password
  3. Enter your User Name and Confirm Email Address that was listed when you created the User account.Reset Password
  4. CounterGo will send an email to that address. Follow the link in the email to create a new password. 

NOTE: If you do not know the email address assigned to the User, you can ask one of your Admin users to reset your password. If you still need help, contact Moraware support.

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