Reset Your Password

You can reset your own CounterGo password using your User Name and email address - as long as an email address was entered in the system when the User was created. 

NOTE: If you do not know the email address assigned to the User, you can ask one of your Admin users to reset your password. If you still need help, contact Moraware support.


  1. Go to your login screen
  2. Click "Forgot your password?" in the lower right.Forgot your password
  3. Enter your User Name and Confirm Email Address that was listed when you created the User account.Reset Password
  4. CounterGo will send an email to that address. Follow the link in the email to create a new password. 
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