Check for "Hard Bounce" emails

If an email has been marked as "spam" by your customer you will get a 406 error when trying to email them a quote.  

  1. You can check for emails that have a hard bounce by going to Settings > Quote > Bounced Email
    Hard Bounced email
  2. Here you can see the Bounce Type as well as the Details (marked as spam, email address could not be found)
  3. If you have an email address that generates a Hard Bounce for spam and you need to send a quote, email us at customersupport@moraware.com with the email address you need us to reset.  

Still need help? Contact Us Contact Us