CounterGo Two-Factor Authentication Login

Two-factor Authentication at login is available in all Moraware products. While enabling the feature is not required, it's the best way to prevent unauthorized access to User accounts.

Any User can enable or disable Two-Factor Authentication for their login only. Admin Users can remove Two-Factor Authentication from any User login.

If a User works in multiple Moraware products with the same login, enabling it in any product will activate it for all products.

Users can select to use any Authenticator app of their choice. Authenticator apps can be downloaded from either Android or Apple app stores.

Failed Two-Factor Authentications do count as failed login attempts. 

ADD TWO-FACTOR AUTHENTICATION

  1. Click on your User Name in the left side navigation menu.
  2. Click Two-Factor Authentication > Setup > download an Authenticator App.
  3. Enter your Moraware password.
  4. Scan the QR code in the authenticator app of your choice > enter the code generated.enable two factor authentication

REMOVE TWO-FACTOR AUTHENTICATION: INDIVIDUAL USER

  1. Click on your User Name in the left side navigation menu.
  2. Click Two-Factor Authentication > click the Turn Off button.remove two factor authentication from your login

REMOVE TWO-FACTOR AUTHENTICATION: ADMIN USER

  1. Go to Settings > Users & Roles > Users > Click on a User Name.
  2. Click the Remove Two-Factor Authentication icon from the top menu bar.remove two factor authentication form a user login