Are you looking for help with CounterGo? Not sure where to start or if there is a fee?
Every CounterGo User, regardless of their role, has free and unlimited access to help. Every User can access the CounterGo Knowledge Base, email us, or call our friendly CounterGo experts.
KNOWLEDGE BASE
Each Moraware product has a direct link to its Knowledge Base.
- From the left side navigation, click Help, then Articles & Videos.
- Type a word or phrase into the search bar to narrow down topics.
- The Knowledge Base is divided into categories, click on any category to open.
BROWSER
Type countergohelp.moraware.com into any browser to navigate to the Knowledge Base.
Email can be sent directly from where you are in the Knowledge Base.
- Click Contact Us in the upper right corner, fill in the form and submit.
- Or email support@moraware.com from the email app of your choice.
PHONE
Still can’t find what you need? Or prefer to talk with us? Give us a call at 866-312-9273.
We are available 8AM to 4PM Pacific Time, Monday through Friday.